Privacy Policy

Effective Date: 7/30/2025

At JerseyTeam, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

a. Personal Information

We collect personal data that you voluntarily provide to us, including:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase history
  • Account login information (if you create an account)
  • Payment details (processed securely by third-party payment providers)
  • Any other information you provide (e.g., through contact forms or product reviews)

b. Non-Personal Information

We also collect non-personal information automatically, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website or search engine
  • Pages viewed and time spent on our website
  • Behavior on our site, tracked using cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Provide customer support
  • Send order confirmations, shipping updates, and invoices
  • Send promotional emails (if you opt-in)
  • Improve our website, services, and customer experience
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties necessary to operate our business and provide services to you, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers to deliver your orders
  • Service providers (e.g., email marketing services, hosting providers, technical support)
  • Analytics platforms (e.g., Google Analytics)
  • Law enforcement or government authorities, if required by law

All third parties are contractually obligated to protect your data and use it only for the specified purposes.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, it is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us:

  • Remember your preferences and cart items
  • Analyze site traffic and usage
  • Provide relevant advertisements (if enabled)
  • Improve security and website functionality

You can choose to disable cookies through your browser settings, but some features of our site may not work properly.

6. Data Security

We implement robust security measures to protect your information, including:

  • SSL encryption (HTTPS)
  • Secure servers with limited access
  • Regular software and plugin updates
  • Security firewalls and malware scanning tools

However, no method of online transmission is 100% secure. We do our best to safeguard your data but cannot guarantee absolute protection.

7. Your Rights Under GDPR (EU Residents)

If you are located in the European Union or European Economic Area, you have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to or restrict data processing
  • Withdraw consent at any time
  • Request a copy of your data in a portable format
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the details in Section 11.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you are entitled under the CCPA to:

  • Know what personal data we collect and how we use it
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (we do not sell data)
  • Not be discriminated against for exercising your privacy rights

You can make a verifiable request by contacting us using the information provided below.

9. Children’s Privacy

We do not knowingly collect or store personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or would like to exercise your rights under this policy, please contact us at:

  • Address: 1214 Patann Dr, London, ON N5V 2J4, Canada
  • Email: support@jerseyteam.shop